Job Title: DevOps Support Engineers– JR/194
About the Project:
The client is a US based insurance company offering insurance policies through local agents, through their website
and over the phone directly to the consumer. The client’s IT infrastructure is distributed between on-premises and
on Microsoft Windows Azure cloud platform. PrimeSoft has been engaged by the client to provide Level 1 / Level 2
support for production and non-production environments and also engage in patching, provisioning, monitoring and
reporting activities throughout the week, which includes 24 x 7 x 365 support
Job Description:
PrimeSoft is seeking a DevOps System Engineer with solid experience in Microsoft Windows Azure cloud platform, good
knowledge in Web Server (IIS), SQL Server administration, excellent troubleshooting and good communication skills.
This role will primarily focus on providing Level 2 support to clients internal customers, supporting production
and non-production environments, configuration management, DevOps automation and troubleshooting activities. The
DevOps System Engineer is expected to perform all or most of the following activities:
As part of the Cloud DevOps team, the candidate will be responsible for provisioning, configuration,
troubleshooting PaaS (Platform as a Service) & IaaS (Infrastructure as a Service) components hosted in Microsoft Windows Azure cloud platform
Build and maintain tools and frameworks that support deployment automation, health-check of applications and patching activities
Support and troubleshoot scalability, high availability, performance, monitoring, backup and restores of different environments
Analyze logs to support and troubleshoot application, infrastructure issues in production / non-production environments
Design, build, and deliver dashboards and reports to monitor applications and underlying cloud infrastructure to identify bottlenecks causing degradation of service quality and/or availability
Work independently across multiple platforms and applications to understand dependencies
Evaluate tools, technologies and processes to improve efficiency and scalability of continuous integration environments
The selected candidate shall be a self-starter and can work independently on identified platforms and take ownership of DevOps activities.
Mandatory Skills:
Experience with Azure Portal is a mandatory – Minimum 2+ years of experience with Azure cloud-based provisioning, deployment, monitoring, troubleshooting and DevOps automation activities
Good understanding of Cloud APIs, cloud computing concepts, service models, deployment models, associated tools and technologies – Specifically, good experience with IaaS and PaaS offerings from Azure
Strong experience in Splunk (Dashboards, Alerts, Reports, etc.) and proven ability to triage / investigate issues and determination of root cause
Good experience with application performance monitoring systems like AppInsights
Good experience in Windows Server administration and ability to troubleshoot complex issues independently
Experience with Microsoft SQL server database, troubleshooting server performance issues, etc.
Hands on experience with Visual Studio 2013+ and VSTS
Good understanding of source control / configuration management tools such as Microsoft TFS and test management tools like Microsoft Test Manager
Basic understanding of concepts like Routing, Load Balancing, Redundancy, Disaster Recovery, VPN, Firewalls, etc.
Willingness to work flexible hours and ability to provide rotational on-call support
Excellent written and verbal communication skills
Job Features
| Job Category | United States |
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| Experience | 3-5 years |
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| Education | Bachelors or Masters in computer related field |
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| Location | Chevy Chase, Maryland |
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