NOC Engineers

NOC Engineers

Job Title: NOC Engineers-JR/340

About the Project:
The client is a US based insurance company offering insurance policies through local agents, through their website and over the phone directly to the consumer. The client’s IT infrastructure is distributed between on-premises and on Microsoft Windows Azure cloud platform. PrimeSoft has been engaged by the client to provide Level 1 / Level 2 support for production and non-production environments and also engage in patching, provisioning, monitoring and reporting activities throughout the week, which includes 24 x 7 x 365 support

Job Description:
PrimeSoft is seeking a NOC (Network Operations Center) Engineers with good understanding of Operating Systems like Windows /Linux, protocols like HTTP, TCP/IP, conceptual understanding of Cloud platforms and excellent communication skills. This role will primarily focus on facilitating issue and incident escalation calls with the client’s internal and external customers, and coordinate troubleshooting activities

The NOC Engineers should be able to demonstrate proficiency in the following:

  • Good understanding of internet technologies, Cloud Computing and DevOps Concepts<
  • Good understanding of Operating Systems (Windows, UNIX/Linux, etc.) and Protocols (HTTP, TCP/IP, etc.)
  • Excellent verbal & written communication skills
  • Strong telephone etiquette and the ability to deal effectively with end users, peers, and management under stressful conditions
  • Ability to comprehend and follow documented guidelines & procedures and experience in solving problems
  • Proven analytical & problem-solving skills & the ability to organize and prioritize several tasks at one time
  • Basic understanding of Agile methodologies (Scrum, Kanban)
  • Self-starter and can work independently on identified platforms and take ownership of Dev. Ops activities.
  • Experience with the following tools is a big plus
  • Microsoft Azure & DevOps
  • PowerShell Scripting
  • Splunk
  • Infoblox
  • Dynatrace
  • Windows DNS
  • Incapsula
  • Job Features

    Job CategoryBengaluru, Hyderabad
    Experience2-4 Years
    QualificationB.E/ B.Tech/ ME/ M.Tech /MCA