Senior DevOps Support Engineers

Senior DevOps Support Engineers

Job Title: Senior DevOps Support Engineers– JR/305

About the Project:

The client is a US based insurance company offering insurance policies through local agents, through their website

and over the phone directly to the consumer. The client’s IT infrastructure is distributed between on-premises and

on Microsoft Windows Azure cloud platform. PrimeSoft has been engaged by the client to provide Level 1 / Level 2

support for production and non-production environments and also engage in patching, provisioning, monitoring and

reporting activities throughout the week, which includes 24 x 7 x 365 support.

Job Description:

PrimeSoft is seeking Senior DevOps Support Engineers with solid experience in Microsoft Windows Azure cloud platform, good experience in

software design & development, excellent troubleshooting skills and good communication skills. This role will

primarily focus on providing sustenance engineering support, configuration management, automation and

troubleshooting activities. The Sr. Systems Engineer is expected to perform all or most of the following


  • As part of the Cloud DevOps team, the person will be responsible for troubleshooting PaaS (Platform as a Service) & IaaS (Infrastructure as a Service) components hosted in Microsoft Windows Azure cloud platform
  • Perform deep troubleshooting to analyze logs, application / infrastructure issues to improve scalability, high availability and performance of applications in production and non-production environments
  • Build and maintain tools and frameworks that support health-check of applications and other automated solutions
  • Design, build, and deliver dashboards and reports to monitor applications and underlying cloud infrastructure to identify bottlenecks causing degradation of service quality and/or availability
  • Work independently across multiple platforms and applications to understand dependencies
  • Evaluate tools, technologies and processes to improve efficiency of daily operations
  • The selected candidate shall be a self-starter and can work independently on identified platforms and take ownership of activities
  • Mandatory Skills:

  • Advanced troubleshooting of PaaS (Platform as a Service) & IaaS (Infrastructure as a Service) components hosted in Microsoft Windows Azure cloud platform
  • Basic understanding of components like Redis, Rabbit MQ, Cosmos DB, etc.
  • Good knowledge of branching strategies and source control Management tools like GIT
  • Good understanding of provisioning and configuration of resources in Azure, CI/CD pipeline configuration/troubleshooting in Azure DevOps
  • Experience in Azure Dashboards/Workbooks, Application Insights, Splunk (Dashboards, Alerts, Reports, etc.)
  • Experience in MS-Excel / MS-PowerPoint for data analysis and reporting
  • Good verbal and written communication skills
  • Additional Skills (Optional):

  • Good understanding of Networking and security related protocols, basic understanding of concepts like Routing, Load Balancing, Redundancy, Disaster Recovery, VPN, Firewalls, etc. and experience in network capturing techniques and analysis is a plus
  • Job Features

    Job CategoryBengaluru, Hyderabad
    Experience5-7 years
    QualificationB.E/ B.Tech/ ME/ M.Tech /MCA