We transition and take ownership of product maintenance and support activities of client’s product or product portfolio to ensure business satisfaction.
Our product support offerings ensure that either internally developed products or client engineered products are provided comprehensive support ranging from installation and configuration of hardware and software to 24/7 service desk.
Our experience covers:
- Level II and Level III product support
- Remote technical support
- Customization and implementation
- Service levels driven support
- Network and application management