Privacy Policy

The effective date of this Policy is May 15, 2019.

Your privacy is important to us. PrimeSoft Solutions, Inc. and its subsidiaries or affiliated companies, hereinafter referred as “PrimeSoft”, are committed to respect your privacy while using our website. This policy applies to information collected by us on our website.

Definitions

“Personally Identifiable Information”(or “PII”) means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a corporate body, is capable of identifying such person.

The information we collect

We do not collect Personally Identifiable Information about you, unless you choose to fill out your information on this website through specific provided forms. In general, you may browse our website without providing any Personal Identifiable Information about yourself. We do automatically collect certain information when you visit our website, such as the type of operating system, the type of browser you are using, and/or your IP address, in order to provide better usability and a personalized experience.

PrimeSoft shall only process the received information pursuant to pursue our legitimate business interests for establishing communication with prospective customers and personnel with general/business inquiries.

How we normally use information about you

We use certain information to analyze site usage for us to improve our website.

We use Personally Identifiable Information you provide solely to respond to your inquiry, to process an application form you have completed on our website, to respond to any legal process or, as required by law, in response to any court order, subpoena or a law enforcement agency, or to take action against any illegal activity and to address any potential threat to the physical safety of a person.

Information sharing

We may share your Personal Identifiable Information within PrimeSoft, with any of our subsidiaries, and occasionally our business partners, service vendors or authorized third-party agents located in any part of the world for the purposes of data processing, enrichment, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations.

Where we transfer Personally Identifiable Information outside of European Union (EU), we either transfer this information to countries that provide an adequate level of protection (as determined by the European Commission) or have appropriate safeguards in place.

Your rights

You may have certain rights relating to your Personally Identifiable Information provided for under applicable law. These are the right to:

• Request access to your Personally Identifiable Information and the processing activities on the same.
• Request that your Personally Identifiable Information is rectified if it is inaccurate or incomplete.
• Request erasure of your Personally Identifiable Information in certain circumstances.
• Request restriction of the processing of your Personally Identifiable Information in certain circumstances.
• Object to the processing of your Personally Identifiable Information in certain circumstances.
• Receive your Personally Identifiable Information provided to us as a controller in a structured, commonly used and machine-readable format, in certain circumstances.
• Lodge a complaint with a supervisory authority.
• Withdraw your consent provided at any time by contacting us.

To exercise the rights outlined above in respect of your Personally Identifiable Information, please see details available in the contact section of the website. We will endeavor to respond to you within the appropriate timeframe(s) as required by law.

Right to opt out and withdrawal

PrimeSoft respects your privacy considerations and hence provides you an option to refuse to provide your Personally Identifiable Information or information sought to be collected.

You also have the option to subscribe/opt-in to receive newsletters, new alerts and marketing content. You can always opt-out of such options by writing to info@primesoft.net or click the “unsubscribe” link at the bottom of an email newsletter you’ve received from us. PrimeSoft shall adhere to your preferences.

Authenticity

PrimeSoft shall not be responsible for the authenticity of the information and it is your duty to ensure that the information provided is authentic.

Cookies and other technologies

Our website uses cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. Please read our Cookie Policy carefully for more details about the information we collect when you use this site.

Data storage and retention

Your PII is stored in databases located in India and on the servers of the cloud-based database management services that PrimeSoft engages. PrimeSoft shall retain your Personal Information pursuant to the business purposes and in line with our retention policies. PII received from prospective customers shall be retained for the duration of the prospective customer’s business relationship with PrimeSoft.

Protection of minor’s information

The website is not directed to children under the age of sixteen (16). PrimeSoft does not knowingly solicit PII from or market to anyone under sixteen (16) years of age. If you believe that we have received information from a minor please notify us immediately and we will ensure that reasonable efforts will be made by us to delete such information from our database.

Links to third party websites

Our website may contain links to other sites, including social media sites, whose information practices may be different from ours. You should read the third-party-websites’ privacy notices. PrimeSoft does not control those sites or their privacy practices. We do not endorse or make any representations about third-party websites.

Our commitment to security

PrimeSoft utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect. PrimeSoft takes reasonable steps to ensure that all dealings in Personally Identifiable Information are processed fairly & lawfully after receiving consent of the information provider. PrimeSoft may retain your Personally Identifiable Information as long as there is a business requirement, or if otherwise required under applicable laws.

Grievance Redressal

Any grievance or complaint, in relation to processing of information, should be sent to info@primesoft.net. Grievance shall be redressed as expeditiously as possible.